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Report: #33784

Complaint Review: Verizon Wireless - Hammond Louisiana

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  • Reported By: Hammond LA
  • Author Not Confirmed What's this?
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  • Verizon Wireless verizonwireless.com Hammond, Louisiana U.S.A.

Verizon Wireless ripoff constant billing errors poor customer service ripoff business from hell nationwide Louisiana

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I have been with Verizon Wireless now for about 9 months. The first 3 months were fine. The 4th month my bills started to increase. They said I was over my minutes. Well the last bill that I received came in at over $300. They changed my cellular plan without consulting me.

So I ended up going over my minutes without my knowing. (Untill the bill came.) I have called customer service and they blew me off......I tried to cancell the contract since they did not hold up there end of the contract. They tried to bill me a cancellation fee of over $400.

I am sick in tired of all the BULLSHIT I had to put up with. Verizon is the worst cell phone company I have ever dealt with. Any one considering Verizon Wireless do so at your own risk.

I have figured out that I must have lost over $1000 on billing errors and mistakes that they will not fix. My lawyer says that I don't have much of a case though without my itemized, detailed bills.

I tried to get those but they were not very cooperative at furnishing me with these. I have all of my actual bills but they do not tell who, when, and where I called.

Although I do get charged on my bill for detailed billing I do not receive it....... If anyone can help me with this or has similar problems please let me know. brianncady@hotmail.com

Thankyou

Brian

Brian
Hammond, Louisiana

This report was posted on Ripoff Report on 10/29/2002 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/hammond-louisiana-70401/verizon-wireless-ripoff-constant-billing-errors-poor-customer-service-ripoff-business-from-33784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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