Report: #1336920

Complaint Review: Verizon Wireless

  • Submitted: Mon, November 07, 2016
  • Updated: Mon, November 07, 2016
  • Reported By: Stevie K — Alexandria Virginia USA
  • Verizon Wireless

    Internet
    USA

Verizon Wireless Verizon Steals Your Data for Fee Income Internet

Show customers why they should trust your business over your competitors...

 I had Verizon for 15 years. I've always been a big fan until the last year. Within the last year, my wife and I are suddenly using all of our data within a short period of time. We even upgraded to their highest plan, 22 GB and we would get notifications of using most of our data with the month not even half over. Most people will offer the same tired suggestions that we should all know by now. I close out apps in the background. I restarted both phones. I checked my data usage in Settings. Verizon, this is legit; I know you're taking our data. How do I know this? Because we switched to AT&T and after several months of new service which includes streaming both music and movies (something I would not do with Verizon because it would instantly drain data) and having to use GPS for an unexpected trip seven hours away, I've never used more than 6 GBs of data. Verizon, quit treating us like we're all idiots, we know how to check data usage and I'm definitely stating over the last year you've been stealing data. It makes no sense how I would browse the internet or check my fantasy sports page and after a week to 10 days my data is nearly gone whereas I'm streaming videos and music regularly with AT&T and it barely moves the needle. The answer to this isn't a lawsuit, the answer is to switch to another cell company and be done with them. I won't even get into the incompetent employees you have to deal with when calling Verizon.

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This report was posted on Ripoff Report on 11/07/2016 06:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon-wireless/internet/verizon-wireless-verizon-steals-your-data-for-fee-income-internet-1336920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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