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Report: #649027

Complaint Review: VERIZON WIRELESS - simpsonville S.C. Internet

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  • Reported By: ryan1972 — fountain inn South Carolina United States of America
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  • VERIZON WIRELESS 365 harrison br. rd. , Internet United States of America

VERIZON WIRELESS, Verizon Wireless Deployed, Decieved, Defamed, Lied to, Financially debuncted, Internet

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I REALLY HATE TO SAY IT BUT IT SEEMS VERIZON IS SCAMMING ME JUST BECAUSE I WAS NOT LIKELY TO DEFEND MYSELF AS I WAS TO JUST ROLL OVER AND HAS COST ME SOME SERIOUS HARM !!!!

I was deployed early in 2007. Until this time had been a happy customer of verizons wireless services . Having tried my best in person to establish the correct discontinuing of services with verizon at there local office, before leaving for Afghanistan ,showing my orders and leaving a copy of them with the office , explaining wich day i wished the service to be stopped and that i would be back to resume service later. All for nothing as i was informed by my dad there seemed to be some problem . so i said i had all the reciepts and though my fiance was unable to get my service reestablished for me before i returned on leave i had no problem doing so once i showed the reciepts and orders from nearly 7 monthes before which had been put away in my home all this time .

The local office said it had no record of this ever happening and after i showed them the reciepts and checks they where happy to agree. setting my balance correcttly back to zero and allowing me to get service restarted . i forget all the details but i tried to pay for the services to that day and through my stay at home on leave.i remember being suggesed to by the verizon rep that we pay for the services over the next 2 weeks upon checking in before leaving as i told her this i was sure to do.After making all these arrangments again before leaving country again ,i had the same issues reported back to me via my dad through her Yes YES AGAIN . i couldnt believe it either as both times i had did everything the verizon office i had talked through over the phone had told me to do .

When i returned home from our Security Mission and was DEMOBing in Ft. Bragg N.C. ,i tried to contact verizon they where abrupt and basically told me i was wrong . i tried at a local office thought maybe if i could get some Eye contact maybe they could see that with my orders and the check book which did not have many entries in it i could not be wrong. they said i had to contact the finance dept . it had been turned over to them or just pay the 280.00 dollar bill and get service back on . I was like for 3 weeks of service are you KIDDING WHAT A SCAM ? no i said i will try when i get home and deal with it that that was grossly unfair . Verizon gave nor more attention to it when i got back to my home station .

I was already with another provider by this time .  I tried a few times during 2008 and 2009 but was getting no positive responses from verizon each time it was like i had lied and deserved to penalized and i had did everything i was told to do everything by them . Finally i realized they had made a claim against my credit status and loved ones asked me why havnt you just explained to them what happened show them what you have . So in early 2010 i really tried and contacted a collections co. , explained the situation they helped direct me how to get intouch with a rep that listened over the phone and looked at the records he had access to . he said well you are showing this no. had service for 3 weeks and gave the dates that i was on leave . i asked would they have turned this back on if i had been delinquent still . he said they shouldn't . i said right ! i had straightened up everything with the office locally when i had gotten home on leave .

i told him i could not remember how i had arranged the final payment before returning the last time after leave but that i would pay for the 3 weeks in fact a month and any charges that could have been related to this activation . if that would clear things up . he said that would and so i paid this with his coorespondance to the collection co. . i confirmed this by having them contact me and also the operator giving me the confirmation information from the verizon reps. conversation . also the amount  she knew it as well that we had discussed . NOW I am at the end of my rope i have asked for patience and understanding in this matter . ANOTHER COLLECTIONS CO. has sent a request for the remainder of what they originally was scamming me for .

This report was posted on Ripoff Report on 10/08/2010 07:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/internet/verizon-wireless-verizon-wireless-deployed-decieved-defamed-lied-to-financially-debun-649027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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