Report: #1048506

Complaint Review: Verizon Wireless

  • Submitted: Sat, May 04, 2013
  • Updated: Sat, May 04, 2013
  • Reported By: dcclayton — Clayton North Carolina
  • Verizon Wireless



Show customers why they should trust your business over your competitors...

After 20 years with this company, after today I am done with them. Go to Rxxxxx (((REDACTED)))  Wireless, buy your phone and get unlimited usage for $19.95 monthly, with no contract. Our Motorola Razar HD went out Wednesday, supposed to be out of town Thursday - Sat. Delayed the start of the business trip to later Thursday so we could await the new phone. Phone did not show up! "glitch" in their system, will be here 1st thing Friday. Phone arrived Friday about 9:30AM, WRONG PHONE! Cust svc person was to send out another phone for Sat AM delivery...Sat at 10:30, ran tracker and the phone is 400 miles away. Talked to Lamar in Customer Service who could not care any less. Asked to speak with a supervisor, Lamar told me he would have to have one call me back, that was at 1:30PM today. As of 10:00 PM, no supervisor has called yet. Went online to check for Customer Service, the "CHAT" button was turned OFF because "they were experiencing high volumes", wonder why that would be? I have praised this company for years, no more now. As soon as this contract up, so is their monopoly.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/04/2013 07:11 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.