Complaint Review: Verizon wireless
I went to Best Buy to purchase a Galaxy 5 phone and requested Boast Service. After speaking the salesperon (can't remember her name)
Manager's name is Michael and Supervisor is Freedman.)
This Saleswomen recommended Verizon stating it would only cost me no more then $40.00 a month total for phone and services . I questioned this but she again stated that Best Buy's flyer was wrong, and that I needed my .S.S card. I thought that was strange but I know my credit was downhill since I became sick -------So I understood this or so I thought
I called up Verizon that night and they stated they do ask for your S.S card. So I went to the S.S office and got my card the next day..
Back to Verizon, I give the same saleswomen my card to be faxed. As she was talking to Verizon, I looked at the flyer which said" Phone payments and services fees apply " she again said it is hard to understand but it will be no more the $40.00 total. I went to the manager Manager Michael and Mr. Freedman , Michael said it would cost me $70.00 a month. I was so upset. This saleswomen also said she would give me a lower price on the case but didn't. I cancel and went back to Boast
Michael, The manager was very helpful. A few weeks go by and I go to another Best Buy Store in Hartsdale. Salesperson there said they never ask for a S.S. card. I became very upset. I called Verizon and again they said yes they do ask for the S.S card to protect themselves.
I was very upset and told them they protected themselves by puting me at risk with their policy - The Verizon consumer service said they would investigate Best Buy, I asked them what are you going to do about my S.S number out in public. the response was that I should get some type of service that watches my credit. I was not allowed to get a name, phone number or email address of anyone to contact.
It's Verizon fault for having such a policy ,Best Buy's fault for keeping a lier for a salesperson and me for being so stupid. Please advise. Thank you for your assistance and time.
This report was posted on Ripoff Report on 08/17/2014 07:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon-wireless/nationwide/verizon-wireless-and-best-buy-on-central-ave-yonkers-ny-verizon-requested-i-give-my-ss-ca-1170313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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