ED Magedson – Founder
Verizon WirelessNationwide USA
Verizon Wireless Screewed and Lied to By Verizon Wireless Nationwide
Verizon WIreless staff have blatantly lied to me on several occassions. I was finally told by one of ther CS phone staff that "unfortunately" the staff at the store do stretch the truth to win a campaign. That they do have some sales tactics that "are not condoned by the corporation" but do exist. So what is a customer to do? You know your store sales staff lie, you say you do not condone it, but I am stuck in a contract that I was verbally told was "the best possible deal available" only to find out there was no truth to that statement at all. And now I can't get out of the deal without a $150 disconnect fee.
I made many calls to Customer Service who have all said they would take care of it for me and none have. I finally spoke to a supervisor who basically said I was stupid enough to believe them - I am stuck with the contract.
Don't believe any sales staff at Verizon. Do your research - call their 800 number then call around before you agree to anything. They blatantly lied to me, they will lie to you.
This is a very unethical corporation that do not stand by the promises of their employees. STAY AWAY!
This report was posted on Ripoff Report on 07/24/2014 04:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon-wireless/nationwide/verizon-wireless-screewed-and-lied-to-by-verizon-wireless-nationwide-1164785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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