Report: #1346776

Complaint Review: Verizon Wireless

  • Submitted: Fri, December 30, 2016
  • Updated: Fri, December 30, 2016
  • Reported By: TelFiRE — Littleton Colorado USA
  • Verizon Wireless

    Nationwide
    USA

Verizon Wireless When I switched away from Verizon, they not only didn't provide the pro-rated refund I was entitled to, they billed me an additional month, effectively stealing $260. Nationwide

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Verizon Wireless has a shady practice. When you discontinue service with them, they do not discontinue their auto-billing. According to them, the auto-billing policy allows for this, but my reading of the policy finds that to be a ridiculous claim.

I cancelled my account with Verizon Wireless a few days after a billing cycle. So, obviously, I should not be billed again. Not only should I not be billed again, I should receive a pro-rated refund for the unused portion of the billing cycle.

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This report was posted on Ripoff Report on 12/30/2016 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon-wireless/nationwide/verizon-wireless-when-i-switched-away-from-verizon-they-not-only-didnt-provide-the-pro-1346776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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