Report: #1120284

Complaint Review: Verizon Wireless

  • Submitted: Sun, February 02, 2014
  • Updated: Mon, February 03, 2014
  • Reported By: Terrie — Elgin Illinois
  • Verizon Wireless
    596 Randall Rd
    South Elgin, Illinois

Verizon Wireless Unlimited Data Plan Lies South Elgin Illinois

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I just recently found out that I could have kept my unlimited data plan when I upgraded my phone lines. I was never told that there were options I could have taken to keep the plan, quite the contrary, I was told by the employees of the South Elgin, Il store that the plan was no longer available.  Did you know that you had options including purchasing a phone from a 3rd party (ebay) and simply switched phones or that you could have purchased a phone at retail from Verizon (at retail) and paid for it over 12 months to keep the plan.  They were deceptive and continue to be in order to charge customers more.

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