Complaint Review: Verizon Wireless - Trenton New Jersey
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- Author Confirmed
- Verizon Wireless PO BOX 4667 Trenton, New Jersey U.S.A.
- Phone: 800-287-9966
- Web:
- Category: Cellular Phone Companies
Verizon Wireless - Dirtyhippo - Dirty Hippo Dirtyhippo charges not removed - automatically billed - no recourse Ripoff Nationwide New Jersey
*Consumer Suggestion: money credited to my verizon acct.
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Charged $9.99 three times over eight days for Dirtyhippo downloads. Big mistake, never did this, but Verizon Wireless said they can do nothing.
This is how the scam works. Dirtyhippo gets your cell phone number. Anybody can enter your cell phone number on their website. They send a text message to your cell phone. As soon as they send it, they bill you for $9.99, even if you do not respond to the text message.
This is the biggest billing scam. If you complain to Verizon, they tell you to call Verizon Wireless. When you call Verizon Wireless, they say nothing can be done. I am out $29.97
I didn't pay the charges and complained. It took two months and I got a shutoff notice. So I had to pay these rediculous charges to keep my cell phone.
Len
Princeton, New Jersey
U.S.A.
This report was posted on Ripoff Report on 02/17/2006 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/trenton-new-jersey-08650/verizon-wireless-dirtyhippo-dirty-hippo-dirtyhippo-charges-not-removed-automatically-176690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
money credited to my verizon acct.
AUTHOR: Diane - (U.S.A.)
SUBMITTED: Wednesday, February 22, 2006
I had the same problem as len. Called Verizon MANY times re: a charge for "downloads" at $9.99 apiece x SEVEN charges in one day! Verizon would not credit me, stating that these charges had to be generated by the user of the cell phone. They provided me with the name of the company that was billing me thru Verizon ("distributive Network"), but could not provide me with any info on how to contact this bogus company. After repeated calls to Verizon, I finally filed a report with the better business bureau and with the FCC. Amazing! Verizon reversed the charges within approx. 1-2 weeks of my FCC filing. Now I go thru those 17 page bills with a fine tooth comb. arrongant people. no customer service. can't get out of the contract.
try to mess with me! ha.
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