• Report: #831300
Complaint Review:


  • Submitted: Mon, January 30, 2012
  • Updated: Mon, January 30, 2012

  • Reported By: Manuel — PORTLAND Oregon United States of America
4320 N. Sylvania Av. Internet United States of America

Verizonwireless Verizon is charging me for over 5 months a defective devise I have submitted and every month we clarify with costumer service this fact. They take action take off this charge on my bill, Internet

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Nov. of 2011 I sent a defective phone device to Verizon and receipt a replacement.  Up to now on their system it keeps on showing every month that this device hasn't been sent on my side.  I have provide tracking # of defective device  sent on third week of Nov. 2011.  This data has been confirm by Verizon side that defective phone has been confirm of receipt twice.  I have been confirm and a credit applies to my account and charges are deleted.  This is third time that this shows again in my bill charging me $319 for a defective device not receipt as per verizon 's system. I have all proof to show I have sent the return defective device as per request and I do not understand why I am being charge over and over the same device previous receipt this has become a problem already.

This report was posted on Ripoff Report on 01/30/2012 02:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/verizonwireless/internet/verizonwireless-verizon-is-charging-me-for-over-5-months-a-defective-devise-i-have-submitt-831300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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