Complaint Review: Very Drone
Very Drone Reviews - Chargeback Fraud by Owners Josh Barth & Benjamin Bardy Very Drone Reviews - Josh Barth & Benjamin Bardy committed chargeback fraud of $1,900.00. Pompano Beach Florida
*Author of original report: Very Drone Reviews Update
*Author of original report: Response to Another Claim by Joshua Barth
Very Drone Reviews - Chargeback Fraud $1,900.00.
If you are searching Very Drone Reviews in Pompano Beach, FL; it is critical you take the time to read this. In my opinion this shows the character of the owners. You will see their comments which came from their account along with factual responses which can be proven beyond a shadow of a doubt with evidence. I am going to share with you my first hand experience of dealing with Benjamin Bardy & Josh Barth. They have stolen $1,900.00 from my company via chargeback fraud. I will give you their direct reasons why the feel it was OK to steal $1,900.00 from my company.
I have personally tried calling Josh to work things out prior to going online about my experience and opinion of this company based on the facts outlined below, Josh Barth or Benjamin Bardy's exact words, etc; only to have my call ignored.
Around July of 2016 Joshua Barth found our website because we rank #1 for very competitive terms relating to SEO company, PPC management, etc. We in no way solicited them, this can be proven beyond a shadow of a doubt with phone call tracking software we have.
In our initial correspodence, there is email proof advising Josh Barth my partner Sergio is a drone enthusiast and is very well known in the drone commmunity, specifically FPV racing. This is a very important point, please keep this in mind. Josh Barth chose to work with us after we gave him a free consultation advising on what he needed to do to fix his website. It was awfully slow which can cause poor conversion rates, it did not have his phone number (and many people like to speak to someone before dropping $2,000 on a drone), etc. They took our suggesstions and came back months later ready to go.
They were sent a credit card authorization form outlining our terms and conditions. We do not lock clients into contracts, if anyone is unhappy for any reason, all we ask is for a two week cancellation notice. This is more than fair as some companies lock clients into 6 month or yearly contracts.
I will copy and paste their reasoning for the chargeback fraud of $1,900.00. They never denied stealing our money. In fact, they are hiding behind an attorney who has sent us a cancellation letter. Now they have robbed us of $1,900.00 of our earned money.
Very Drone Reviews - Why VeryDrone.com, Very Drone, Benjamin Bardy, Joshua Barth Thinks it is OK to do Chargeback Fraud of $1,900.00
Josh Barth or Benjamin Bardy, after we advised the fact we've been robbed of $1,900 for setting up a campaign and investing well over 40 hours of our service into this company, they advised to us on Instagram in a response which we have a screenshot...
From Very Drone - "..Be sure to mention how we paid for your services while you're in direct contact with our competition" - As mentioned previously, Sergio, an avid drone racer buys parts from a company that stocks parts that Very Drone does not carry. So yes, Sergio is in direct contact with another company in the same industry because he buys racing parts that Very Drone does not sell. In fact, Sergio gave the other company (not VeryDrone) a shoutout in a Youtube video for being a local company that carries the parts he needs. This has also been screenshot that they do not carry these parts. Even if VeryDrone.com did indeed sell those parts, it is a free market and Sergio is able to purchase Drone Racing Parts form any website or vendor he chooses too. So as you can see it is obvious why Sergio was in contact with the other company, to buy parts they didn't carry!
"Used advertising to lure in clients" - Yes, all businesses use advertising to lure in new clients. We hope any business does this. (I actually believe but could be wrong the original message said false adverstising when they found us, so go figure, we've been shortlisted for nationwide awards, featured as experts on leading marketing websites, have clients that been with us for 5+ years on a month to month agreement, rank page one #1 for one of the most competitive keywords, etc)
Their reasons why Chargeback Fraud Was OK Cont.
In a seperate post by Very Drone (Joshua Barth or Benjamin Bardy) - "..how about when you were about to run the campaigns with "DIJ" rather than "DJI" typo, that should of been the first red flag" - We have requested Very Drone to prove this as our campaign manager Dustin actively flies drones and knows how to spell DJI. Very Drone has yet to provide proof of this false claim. This too is Libel.
"or the fact that campaigns ran late because you were unaware of DJI's Adwords copyright policy" - Each manufacturer has different requirements. Very Drone never mentioned special requirements from DJI as we've never worked on a DJI campaign before. It is impossible for us to know every single manufacturers requirements. Nonetheless, we went above and beyond...having our Google rep expedite the review process. Emails from Google's team available as evidence to this point.
"or the fact that Miami SEO headquarter's office is a faux" - Faux definition - made in imitation; artificial. In Jan 2016, we had an amicable partnership dissolution. To this day, we still visit our prior headquarters and have a good working relationship. These things happen in business which I guess Benjamin Bardy & Joshua Barth are not aware of. We have proof of payment for well over 3 years to counter this claim. So this is a blatent lie in an attenpt to spread libel about our business.
"or the fact that your "main client" is a fake business you own". 100% libel. This business has grown beyond belief and we have plenty of proof. It is now a nationwide leader with sales volume in excess of $500,000.00 per year. This is a very real business with profits coming in. This 100% libel as well.
"or the fact that a majority of the work in your scope was never completed" 100% libel. We have proof these activities were completed. Futher, we advise our clients they can obtain a refund for any items we are not able to complete due to different CMS's, website codes, not being provided assets like banners for remarketing, etc. The campaign was built and we have emails from Ben indicating his satisfaction. Therefore, this is 100% libel.
"The list goes on and on..." - Which it does not because they have said nothing else. 100% libel attempting to ruin our reputation due to a misunderstanding pertaining to parts they do not carry and became angered by this.
Very Drone has not gotten back to us. This has all occured on instagram under the account SurgicalFPV. All their lies which have been quoted above has been screenshotted because they will likely delete this information as it contains libel material about our business and defame our character.
Very Drones (Joshua Barth) Communication with Me via Email
Very Drone Reviews - How did Very Drone Commit Chargeback Fraud?
From Wikipedia Chargeback Fraud - "Chargeback fraud, also known as friendly fraud, occurs when a consumer makes an online shopping purchase with their own credit card, and then requests a chargeback from the issuing bank after receiving the purchased goods or services"
By definition Josh Barth and/or Benjamin Bardy of Very Drone committed chargeback fraud to the tune of $1,900.00. We worked on the account for around 3 to 4 months. Charged a $1,300.00 setup fee and months of work $600 worth of subsequent management fees. Our credit card authorization form indicates all sales are final and there are absolute no refunds. They violated this agreement among other agreements which they agreed to when signing our document.
Does the above make it right for Very Drone to do a chargeback of $1,900.00 on every second we put into the account? Is that right? No. It is against the law and known as chargeback fraud by definition. Any reasonable person would likely agree. Keep in mind, we have proof to the contrary of every false piece of libel they are spreading as indicated above. They have spread libel (lies intended to do harm) against our company. We have proof to the contrary on every point mentioned above that they have made public and communicated via email.
I have worked with well over 300 campaigns in my career and never had such an unpleasant, unprofessional, negative experience with a client like Joshua Barth or Benjamin Bardy in my life. I know you cannot satisfy everyone but you hope not to get taken advantage of via a chargeback fraud. Again, I tried calling them but they didn't wish to handle this like businessmen over the phone. Rather, send threats via lawyers when to the contrary, we've done nothing wrong but share our first hand experience.
Please make your own judgement on whether or not you choose to support a business like this based on the information I provided.
This report was posted on Ripoff Report on 02/22/2017 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/very-drone/pompano-beach-florida-33062/very-drone-reviews-chargeback-fraud-by-owners-josh-barth-benjamin-bardy-very-drone-re-1357704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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