Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1350401

Complaint Review: Vibrant Skin - Carlsbad California

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Boulder Lakes Minnesota USA
  • Author Confirmed What's this?
  • Why?
  • Vibrant Skin Carlsbad, California USA

Vibrant Skin Auralux Deceptive Practices - mischarging my credit card Carlsbad California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I received an email to try a sample of a new skin care product called Auralux Snake Venom and Peptide cream for only $4.95 for S&H. I clicked onto the site and ordered the products on a pop-up window that only had credit card info boxes - no website. This pop-up window didn't have an associated webite. It just took my cc info and advised that the product would be shipped by the next business day. The jars arrived and 2 weeks later my cc got hit for 2 charges for a total of $190.00. When I called them, they claimed that I had joined a membership program that I had not ever heard of before. And the terms of said membership were that if I didn't like the product I had 14 days to cancel. The person on the phone was very rude while telling me that the terms and conditions were clearly spelled out on the order page (which I subsequently found hidden in another link). They sent me the cream again in 20 days and charged my cc again. I have returned all 4 jars and requested a refund. I have not received anything yet. I have also notified the Better Business Bureau which gives them an "F" rating. I have disputed the charges with my cc company. This company has deceptive business practices and should not be allowed to continue to fleece people. 

This report was posted on Ripoff Report on 01/17/2017 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vibrant-skin/carlsbad-california/vibrant-skin-auralux-deceptive-practices-mischarging-my-credit-card-carlsbad-california-1350401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now