• Report: #138902
Complaint Review:

Victory Store

  • Submitted: Thu, April 14, 2005
  • Updated: Thu, April 14, 2005

  • Reported By:Worth Illinois
Victory Store
www.victorystore.com Davenport, Iowa U.S.A.
  • Phone: 563-884-4446
  • Web:
  • Category: Customer

Victory Store Neglected to inform me of any cancellation fee at time of cancellation. Davenport Iowa

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After placing an order worth $30.00 for "Autism Bracelets", I found that only 10% of the profit went towards the actual autism cause. I then decided to cancel the order, because I found a site that donated 100% of the profit to Autisim research.

When I called to cancel the order, the customer service represtentative neglected to inform me that there was a $40.00 cancellation fee to any cancellations previous to production.

Later, when I couldn't order the bracelets that aided in autistim research, I searched the Victory Store website to find out what could have possibly caused my debit card to be declined.

I had a hard time finding their payment information and terms, and felt extremly taken advantage of when I finally found the statement about the $40.00 fee.

I am quite frustrated about the fact that I'm paying $40.00 for nothing, but even more so that the woman I had spoken to over the phone, did not mention anything about the cancellation fee.

Worth, Illinois

This report was posted on Ripoff Report on 04/14/2005 10:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/victory-store/davenport-iowa-52802/victory-store-neglected-to-inform-me-of-any-cancellation-fee-at-time-of-cancellation-dave-138902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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