Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1404286

Complaint Review: Vida Vacations/Private Reserve Vacation Collection - Internet

  • Submitted:
  • Updated:
  • Reported By: Diana — Yorba Linda California U.S.A.
  • Author Not Confirmed What's this?
  • Why?
  • Vida Vacations/Private Reserve Vacation Collection Internet USA

Vida Vacations/Private Reserve Vacation Collection Vidanta, Grand Mayan, Mayan Palace, any resorts owned Vidanta/Vida Vacations Vidanta/Vida Vacations/Private Reserve Vacation Collection are a complete scam and ripoff Cancun Mexico

*Consumer Comment: Help

*Author of original report: Barclay Bank resolved my problem

*Consumer Comment: Reply

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Do not attend any timeshare presentations at any Grand Mayan, Mayan Palace, or any resort assocaited with Vidanta/Vida Vacations. 

I was in Cancun staying at The Westin Lagunamar. My daughter and I went acroos the street to the shopping mall there and made a big mistake. We were stopped by some women asking us if we were timeshare owners. They were very excited when we told them we were. They asked us to attend a presentation for Vidanta and they would give us very discounted tickets to Cirque du Soleil. They were going to provide transportation and we would get breakfast. So, fools that we were, we agreed and arranged for a pickup the following morning.

So, we get to the resort and had a great breakfast with a very charming and accomadating young man. Then he took up our entire day trying to talk us into letting him buy our timeshares to get out of any more maintenance fees and I would only have to pay $40,000 for him to do that and I would own at their resort. When I told him I rented my timeshare in the Bahamas and that the money I got from that pretty much covered all my maintenance fees, he told me I could still reserve that same week through Vidanta. He asked what week I had and several minutes later brought me a piece of paper showing that he was able to find the same week at my resort. 

Well, I read the description, and there was no way that was a description of my property. I rent through red week and you have to have ownership of a week to rent on that site and I told him that, but he said I was wrong. No, I have checked again and I am right, I can not rent a week that I don't actually own. So, after many hours of talking and touring the property, I declined  the invitation to make the biggest mistake I could have made. That incorrect property description was a big red flag. Well, then we wanted to get our tickets to Cirque du Soleil and leave, but they had otherplans for us. Now they wanted us to buy into something called Private Reserve Vacation Collection. We were told we could get these outrageously low prices on hotel rooms with a week going for $299.00. They also quoted me prices for 1 day, 2 days, 3 days and so on. By the way, they told us they were not related to any of the people trying to sell us Vidanta, and even said desparaging remarks about the sales team.

Well, $299.00 for a week sounded great to me so I took the bait and charged way too much money to the new credit card they were happy to help me apply for. I was very tired from a long day with the timeshare salesman and really wanted to be done. So, just in case I wasn't thinking straight, I asked if I had any time period to cancel my transaction. There reply was "NO". Well, I have learned since, that yes, there is even a bigger window than we have in the US 5 days instead of 3.

The next day we are leaving Lagunamar and a employee stops us as we are walking and tells us that he is there to warn us not to attend a Vida Vactions presentation. Too late! Where was he the day before? So, I am home now and I don't get the cuise certificates I was promised, but I do get a unsealed large envelope with a book of hotels and resorts. I am interested to see the places I can book for $299.00. So, I go to the Private Reserve Vacation Collections  website, and boy am I shocked and dismayed. I only see availability for a weeks stay and none of  them are for $299. I see a picture of Kierland Villas in Scottsdale, Arizona on the website and I search every month for an entire year and never find that resort having any availability. These weeks are for obscure hotels I have never heard of and their prices are more than I can get as a Get A Way in Interval. Example: I can get Desert Vacation Villas for $547/week through Interval or pay $840.00 with Private Reserve. Notice that the price with Private Reserve is no where near $299.00 which was certianly what they kept telling me I could rent for. I pay Interval less a year than the $99.00 I will have to pay yearly with Private Reserve. So, I feel I have been scamed into purchasing something that should only be $99.00 a year, if that.

I will never be able to recoup my initial investment as I can not afford mutiple weeks at $800 a pop. Look up Private Reserve Travel Collection on the internet and see if there are any reviews. Well, trust me, you will find no reviews but you will see lots of scam reports about Vida Vacations. I am a retired senior citizen and the man who sold me this useless vacation package was also a senior citizen. I wonder how he sleeps at night knowing he has ripped off another senior on a fixed budget. I want to travel in my old age but those $299.00 weekly hotel rates are only in my dreams and now I am saddled with a credit card bill for a vacation package that is virtually useless to me. DON'T BE SCAMMED. STAY AS FAR AWAY FROM THESE RIPOFFS AS YOU CAN. 

This report was posted on Ripoff Report on 10/04/2017 08:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vida-vacationsprivate-reserve-vacation-collection/internet/vida-vacationsprivate-reserve-vacation-collection-vidanta-grand-mayan-mayan-palace-an-1404286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

Help

AUTHOR: Felipe - (United States)

POSTED: Tuesday, July 10, 2018

Dear Diana,

Could you please provide me your email? I am facing a very similar problem with Private Res. T. Coll., and the way you solved your problem gives me hope.

Thank you.

Respond to this report!
What's this?

#2 Author of original report

Barclay Bank resolved my problem

AUTHOR: Diana - (United States)

POSTED: Saturday, April 07, 2018

I am relieved to update and report that my problem was resolved by Barclay Bank. When I was at the  presentation, I did not have my credit cards with me. They were more than happy to have me apply for 2 more. They said 2 because they would have competing offers and I could then choose the better one. Once I was approved, they immediately charged $7,200 to both accounts. Luckily, I had the receipts to prove it. Neither receipt had my signature on them. When I did buy, they then processed a credit since what I was buying was less than that amount. Then they credited out the other card. I don't think they are allowed to do that! Anyway, when I disputed the charge with Barclay Bank and provided lots of evidence of their scamming ways, they credited me the entire amount. So, don't be afraid to dispute the charge. I am so thankful to Barclay Bank for helping me to twart the efforts of these scammers. Oh, and by the way, when I go to Cancun this year, I am planning to have copies of these ripoffs reports, and I am going to give them to anyone I see signing up with these scammers at the shopping center where my experience with these scammers began.  

Respond to this report!
What's this?

#1 Consumer Comment

Reply

AUTHOR: Deby - (United States)

POSTED: Monday, November 06, 2017

It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:


timesharescam . com / blog / 46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/


timesharescam . com / blog / 158-how-to-cancel-a-timeshare/


I hope you can solve your problem, good luck!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now