• Report: #499690
Complaint Review:


  • Submitted: Thu, September 24, 2009
  • Updated: Thu, September 24, 2009

  • Reported By: Joshua — Annapolis Maryland USA
http://www.videoprofessor.com Internet United States of America

VIDEO PROFESSOR I ordered a "free disk", paid s&h, and was debited $189.99. Customer service is rude and always gives me the same answer...waited on the 30 days for refund and after 30 days, find myself with no money Internet

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I signed up for the "free disk" trial of videoprofessor.com and was promptly debited $189.99 for the full lessons, which I had not signed up for. After returning the "free disk", the customer service rep. told me that I should receive a full refund within 30 business days. After have waited for 30 days, I called videoprofessor.com and received an answer saying it would be another 10-15 business days until they could process the "paperwork".

Every time I call, the same people give me the same answer, and when I ask for a supervisor, they always say "they just stepped into a meeting". Videoprofessor.com is the biggest scam I have ever encountered and steal your money.

If anyone is planning on a class-action suit against videoprofessor.com, PLEASE get in touch with me as I would LOVE to participate.

This report was posted on Ripoff Report on 09/24/2009 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/video-professor/internet/video-professor-i-ordered-a-free-disk-paid-sh-and-was-debited-18999-customer-serv-499690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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