Report: #841990

Complaint Review: Video Universe Preview

  • Submitted: Sun, February 19, 2012
  • Updated: Fri, July 27, 2012
  • Reported By: 1Rustymanx — Nevada United States of America
  • Video Universe Preview

    Internet
    United States of America

Video Universe Preview Hollywood Block I ordered a DVD on line ... when I asked for their address and phone, my order was canceled ... after they already got my credit card number. Internet

*UPDATE Employee: REFUND OFFERED

Show customers why they should trust your business over your competitors...

I ordered a DVD from Video Universe Preview.  My credit card was immediately charged by an unknown company called Hollywood Block.  I received a cryptic email from Hollywood Block with just the price of product and a confirmation number.  Nothing else ... no other info.  I emailed Video Universe Preview to ask if they were Hollywood Block and to please provide a mailing address and a phone number (not listed anywhere on their site - clue they are most likely bogus).  I got a reply back from them saying that my account had been flagged and therefore my order cancelled.  I replied to the Hollywood Block email requesting futher info and my email had been blocked from their mail server.

It seems that they are collecting credit card numbers for future scamming ... be careful!!!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/19/2012 11:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/video-universe-preview/internet/video-universe-preview-hollywood-block-i-ordered-a-dvd-on-line-when-i-asked-for-their-841990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

REFUND OFFERED

AUTHOR: CusService - (USA)

Hello,

We strive for customer satisfaction. Contact Customer Support along with your full Confirmation # for a Refund.

Best Regards,
Customer Support
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.