Report: #1092772

Complaint Review: Videoblocks.com - Reston Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 17, 2013
Updated: Mon, October 28, 2013
Reported By: RyanM123 — Brisbane Other

Author Not Confirmed

Why?

Videoblocks.com 11160-C1 South Lakes Dr. Suite 262 Reston, Virginia USA

Phone: (866) 282-5360
Web: www.videoblocks.com
Category: E-trade

Videoblocks.com Automatic billing without notice for reactivating account Reston Virginia

*UPDATE Employee: Hello Ryan

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Don't go near this company! They offer a free 7 day trial and then bill your card - that is fine - I understand that and did it myself knowingly.

But 7 months after when I went back to their site to get an invoice copy I went to login to my account and it said 'Reactivate your account' - I clicked in (only way to get in for my invoice) and it automatically charged me $89.

There was an offer posted above this link, but nowhere did it say or link to information that reactivating the link would incur a charge.

This report was posted on Ripoff Report on 10/17/2013 10:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/videoblockscom/reston-virginia-20191/videoblockscom-automatic-billing-without-notice-for-reactivating-account-reston-virginia-1092772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Hello Ryan

AUTHOR: NikkiVB - ()

SUBMITTED: Monday, October 28, 2013

POSTED: Monday, October 28, 2013

Hello Ryan,

I am very sorry for any inconvenience that was caused by our site and I would be more than happy to help you out with this issue. Please email me at nikki@videoblocks.com with your account information, so I may locate the account and issue a refund for the membership fee your account was billed.

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