Complaint Review: Viking Magazine
Viking Magazine Abusive, Controling, Manipulative Liars burnsville, Minnesota
I got a call from VMS stating my account was past due. The VMS agent informed me they received a return code of card reported lost/stolen. I confirmed this and explained that I expected the card on the 20th, ten business days from the day I reported my card lost/stolen. He asked me which day I reported it and I told him the 6th. He then told me if I could count and look at a calendar, I would see than my new card should be there on the 19th. I told him not to count the 6th, which was a Friday, as the 1st business day. I found this to be really rude and I said what I am 2 days late and you are treating me like this. He went on about well I should just pay my bills and then I wouldn't be getting calls.
They began calling me constantly asking if I had received my card. I did not receive my card when I anticpated it, so I checked with my bank. The bank was going through a banking software conversion and it is possible the card was delayed due to that. I wait a few more days, still no card. I then requested a 2nd replacement card. I have explained all of this to VMS and they are rude and vicious. They are telling me that I am not telling them the truth and start hounding me to do an electronic check. I am not comfortable do an electronic check with these people at this point. I tell them I will pay as soon as I get my card because I am provided my protection by using my card. They begin telling I should have more than one credit card. I said I didn't wish to have more than one and I like having my card attached to my checking account. He then want to tell me that I don't have a credit card, but a debit card and they are not the same. I explain the main difference is I don't pay interest and can only use the money I have already earned.
I have gotten very irrate with these people telling me about my banking affairs. I have cussed them out and now they have sent me to their collections department.
Now I they have told me that I just need to be honest and tell them I just don't want to pay my bill. At this point, I don't want to pay my bills. They tell me that I am the one that made this mess and I should act like a grown up. I said that I am a victim of circumstance and the guy told me that I was just making words up. He told there wasn't even a definition for victim of circumstance. And these people think I am an idiot.
This report was posted on Ripoff Report on 05/02/2012 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/viking-magazine/burnsville-minnesota-/viking-magazine-abusive-controling-manipulative-liars-burnsville-minnesota-877175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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