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Report: #1341539

Complaint Review: Vine vera - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Faye — Greendale Wisconsin USA
  • Author Not Confirmed What's this?
  • Why?
  • Vine vera Nationwide USA
  • Phone: 1-877--554-1777
  • Web:
  • Category: Kiosks

Vine vera Vine Vera 1 Vine Vera selling at malls! Are they really selling the products they advertise? Fraud! Mayfair mall 2500. N. Mayfair Milwaukee, wisconsin Nationwide

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 My husband purchase 2 products from the Vine Vera kiosk at the Mayfair mall location , Xmas of 2015. On the receipt it states after 6. Months I am entitled to 1 refill of the products before the date of original purchase. The kiosk is no longer at that location and I called the customer service number on their website! The woman was dancing with her words. Stating that the moisturizer isn't a vene Vera product. I said what a scam. She said that they are independent sales people and are selling other products at their kiosk , what? Isn't this Vine Vera? The second product she said that the facial peel was their brand, and that there should b a serial number on the bottom that was engraved. There was a number but not engraved. She stayed it wasn't in their data bank and it must not be their product! She had just told me prior to that , that the product was theirs! Again I stayed scam! That the kiosk is selling off brand ( black market product) because the serial number was stamped not engraved and didn't show up in there data bank! They ( vine Vera) stated that they aren't responsible! Isn't this your product that is being sold with their name attached ? Then who is responsible ? A kiosk that isn't their? And they promotion of 1 refill is a promotion of the kiosk owner. So I would have to find that person to get my product. Not any Vine Vera representative can help me! Scam, scam , scam ! And they say their customer service! I'm reporting this through every way can! I worked retail for 27 yrs. and this is the worst company I've seen ! Buyer beware!!

This report was posted on Ripoff Report on 12/05/2016 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vine-vera/nationwide/vine-vera-vine-vera-1-vine-vera-selling-at-malls-are-they-really-selling-the-products-th-1341539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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