Report: #625364

Complaint Review: Vinesse Wine American Cellars wine club

  • Submitted: Tue, July 20, 2010
  • Updated: Tue, July 20, 2010
  • Reported By: M.F — Parma Ohio United States of America
  • Vinesse Wine American Cellars wine club

    United States of America

Vinesse Wine American Cellars wine club Scam, Fraudulent, mislead, ripoff, Internet

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Vinesse Wine (American cellars wine club) is a total ripoff and scammed me out of hundreds of dollars! I joined in February and agreed to receive six bottles of wine every other month for $69.90, first mistake!  The next month they charged me $10. more for the same six bottle shipment and said it was a "shipping" fee that increased.  They finally sent me a "voucher" for $30.00 when I tried to redeem it I was told it can only be applied to a purchase other than my monthly shipment.  I was later told by another company rep that I can apply it to my regular monthly shipment, which was a lie,  they charged me $69.90 on 7/08/2010 then "another rep" told me it will waive my $30.00 annual membership fee that I'd just found out about! My credit card was charged without any warning on 7/14/2010, I called to dispute the charge only to be told that my next month's shipment will be less the $30 amount. On 7/20/2010 my card was charged $110.95 I called them immediately in horror and disbelief about the rediculous charge and was told this was my next month's charge for a six bottle shipment of wine, even though I am still waiting to receive this month's wine that I just paid for! They have taken $210.85 from me this month alone and I hanen't gotten a single shipment this month! I noticed that they have been receiving numerous complaints regarding this same matter with other customers!
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This report was posted on Ripoff Report on 07/20/2010 09:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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