Complaint Review: Vinesse - Westlake Village California
- Vinesse 4550 E. Thousand Oaks Blvd., Suite 100 Westlake Village, California USA
- Phone: (800) 823-5527
- Web: http://www.vinesse.com/
- Category: Gourmet stores
Vinesse AKA: "The American Cellars Wine Club" Scam and Lies Westlake Village California
Vinesse is the WORST. Scam. After responding to a $40 intro offer they attempted to charge my credit card $115. When I reached out to cance that same dayl – per their confirmation before anything shipped – they refused, insisting on shipping anyways; attempting to process the full charge.
Upon follow up they attempted to charge me for processing and shipping – despite the fact I cancelled before they shipped. Required disputing the charge because Vinesse refused to process my cancellation.
Customer service claimed they coulld not stop the shipment because it began processing on 5/9/16 - four (4) days prior to my order!
What a scam.
This report was posted on Ripoff Report on 05/16/2016 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vinesse/westlake-village-california-91362/vinesse-aka-the-american-cellars-wine-club-scam-and-lies-westlake-village-california-1305843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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