Report: #1305843

Complaint Review: Vinesse - Westlake Village California

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Ripoff Report is Xcentric Ventures

Submitted: Mon, May 16, 2016
Updated: Mon, May 16, 2016
Reported By: mfarmer — Washington USA

Author Not Confirmed

Why?

Vinesse 4550 E. Thousand Oaks Blvd., Suite 100 Westlake Village, California USA

Phone: (800) 823-5527
Web: http://www.vinesse.com/
Category: Gourmet stores

Vinesse AKA: "The American Cellars Wine Club" Scam and Lies Westlake Village California

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Vinesse is the WORST. Scam. After responding to a $40 intro offer they attempted to charge my credit card $115. When I reached out to cance that same dayl – per their confirmation before anything shipped – they refused, insisting on shipping anyways; attempting to process the full charge.

Upon follow up they attempted to charge me for processing and shipping – despite the fact I cancelled before they shipped. Required disputing the charge because Vinesse refused to process my cancellation.

Customer service claimed they coulld not stop the shipment because it began processing on 5/9/16 - four (4) days prior to my order!

What a scam.

Report Attachments:

This report was posted on Ripoff Report on 05/16/2016 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vinesse/westlake-village-california-91362/vinesse-aka-the-american-cellars-wine-club-scam-and-lies-westlake-village-california-1305843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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