Complaint Review: VipFIFA14 - Internet Internet
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- Author Not Confirmed
- VipFIFA14 Internet USA
- Phone:
- Web: http://www.vipfifa14.com
- Category: Credit Card Fraud
VipFIFA14 Internet fraud. Scam. Theft. Internet
*Consumer Comment: we got the coins in the end
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VipFifa14.com claims to be a FiFA 14 Ultimate Team coin retailer, they have a website full of fake positive customer feedback and a website that has features that would make them seem legit. They have a real checkout system and a fake online chat service.
They claim to deliver your coins in 5-30 minutes after payment is received, however, they do not send you the coins. If you open up a paypal dispute against them they will tell you that you will receive your coins when the dispute is closed. This is don't because once a paypal dispute is closed it cannot be re-opened.
I placed my order and never received any confirmation e-mail, I waited about an hour before attempting to contact them through their websites online chat feature. when I clicked on the chat feature I got a message that said "Customer Service Representative will be with you shortly". Little to my surprise, that customer rep never showed up.
I then attempted to contact them through e-mail only to find out that the e-mail address listed on their site is not valid. I did not get a response from them until I opened a Paypal dispute a day later, I was old to close the dispute and my coins would be delivered. Knowing better, I informed them that I would not close the dispute until the coins have been received and I have not heard from them since. It is obviously a site being run by a scam artist who will make every attempt to steal your money, do not purchase from them and if you do DO NOT CLOSE THE PAYPAL DISPUTE until you can escalate the case to Paypal.
This report was posted on Ripoff Report on 01/07/2014 10:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vipfifa14/internet/vipfifa14-internet-fraud-scam-theft-internet-1113789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
we got the coins in the end
AUTHOR: jet - ()
SUBMITTED: Sunday, March 23, 2014
Have purchase some times from vipfifa14.com with my friends, and get the coins in the end.
Sometimes they have no enough coins stock, and they ask us to wait 6 or 12 hours, then they sent coins. We also got one time, they can't find my player, and they ask us to confirm or list a new one by email.
So my advice is: First, check your email, find the one from vipfifa14.com, and do as they ask. Second, if you do not get any emails, to cantact vipfifa14 and to ask the reason why you haven't got the coins, and help them to finish it, then we can get coins as soon as possible, with no waste time in checking info or others.
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