Complaint Review: Virgin Gaming
Virgin Gaming Scam and steal money from players - pray on minors Internet
*Author of original report: Update
*Consumer Comment: $500 stolen from me
*UPDATE Employee: Customer Support has been in contact regarding technical difficulties
There is no costumer service # available to deal with complaints and they refuse to response to emails.
In my case I signed up to play, the system would not work, so I did not play after I paid. I contacted them by email and they replied and identified the problem and told me how to fix it.
But then when I could not follow their direction and get it working I replied again and got not response. I then got frustrated and asked for a refund and no reply.
I send another email asking why I was not being responded to and through their email system my complaint was closed no refund issued an not a single email explaining why they are doing nothing, and the kicker, I decided to withdraw the remaining funds from my account and there is a fee to simply withdraw the money you've given to them ridiculous.
This report was posted on Ripoff Report on 08/20/2012 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/virgin-gaming/internet/virgin-gaming-scam-and-steal-money-from-players-pray-on-minors-internet-929710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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