Complaint Review: VIRGIN MOBIL - Internet
- VIRGIN MOBIL Internet USA
- Phone:
- Web: Virginmobil.com
- Category: Telemarketers
VIRGIN MOBIL Bought a iPhone from Virgin Mobil tried to return and said I never purchased phone. Its on my bank account Virgin Mobile Plainfield, IN Internet
I bought a phone from Virgin mobil (iPhone 7 plus)over the internet. Phone has bad static and drops calls. Had phone less than 24 hrs. Called Virgin Mobile to return and they said that I never purchased a phone from them so I couldn't return it. They said that the order number that I have does not match any orders. My bank account shows that Virgin Mobil took $724.00 out of my account.
They told me that I was stuck with the phone. I am elderly and can't afford to lose that much money. Then I wanted it unlocked so I could try to sell it and they said because it was a Virgin Mobil phone they couldn't unlock it for 12 months.
This report was posted on Ripoff Report on 02/10/2017 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobil/internet/virgin-mobil-bought-a-iphone-from-virgin-mobil-tried-to-return-and-said-i-never-purchased-1355387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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