• Report: #1099928
Complaint Review:

Virgin Mobile

  • Submitted: Sat, November 16, 2013
  • Updated: Sat, November 16, 2013

  • Reported By: GameFace — Mincie Indiana
Virgin Mobile
10 Independence Boulevard Warren, New Jersey USA

Virgin Mobile Bogus call minutes added to account Warren New Jersey

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Became a Virgin Mobile customer four months ago and noticed right away that I was running out of minutes to make calls. After checking the call logs I became aware that I was being charged for calls I did not make. The bulk of these calls occurred during the hours while I slept. The first time I complained to Virgin tech support they promised to look into the issue and report their findings. They did not call back. For the second complaint I was re-imbursed five dollars. I began removing the battery from my phone every night before bed. The late night charges continued. Hundreds of minutes. The third complaint they accused me of making the calls and refused to help. I believe Virgin runs up the call minutets for unsuspecting customers to encourage Top Up. 

This report was posted on Ripoff Report on 11/16/2013 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/virgin-mobile/warren-new-jersey-07059/virgin-mobile-bogus-call-minutes-added-to-account-warren-new-jersey-1099928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Virgin Mobile

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?