• Report: #1089266
Complaint Review:

virgin van lines

  • Submitted: Thu, October 03, 2013
  • Updated: Thu, October 03, 2013

  • Reported By: mike — Washington
virgin van lines
13300 victory blvd van nuys, California USA

virgin van lines unprofessional, deceptive van nuys California

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Bait and Switch! The original estimate is good. After the exact same stuff is loaded, it suddenly takes up much more space and the price doubles.

He arrives late and in a rental truck, one guy! He can't do it alone, I have to help. My stuff is put in 2 separate storage units and arrives to me 2 weeks late. All furniture is damaged, some is missing. They break open my strong boxes and steal my stuff.

Don't try to call and complain. They don't answer or return calls very often. When they do, no one speaks English. The claims department is a separate, third party company. They will never return your call and you will never speak to anyone there.

Save yourself some trouble and chop up all of your furniture with an axe, believe me, it will be easier than dealing with this outfit of theives and incompetents!

This report was posted on Ripoff Report on 10/03/2013 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/virgin-van-lines/van-nuys-california-91401/virgin-van-lines-unprofessional-deceptive-van-nuys-california-1089266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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