Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #798622

Complaint Review: Virginia College Online - Internet

  • Submitted:
  • Updated:
  • Reported By: Hope — Round Rock Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Virginia College Online 400 Chase Park South, Suite 300 Internet United States of America

Virginia College Online Virginia College Financial aid, textbooks and classes Internet, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I started with Virginia College's online courses in August of 2011. I was promised by Martha Thompson that I would have my first stipends check in 30 days. I, also had to sign a loan agreement for the maximum amount of stipends. I told them it was important because I needed to buy a laptop for college due to all the tornado power outages. I wanted to be able to take the laptop somewhere so that I could get online.

When the 30 days rolled around, I didn't receive any indication that I was getting my stipends. I called Ms. Thompson several times with no response. She never returned my calls and finally contacted my enrollment adviser and he had her to contact me. She told me that I would not receive a stipends until half way through my first term. I told her I wanted to withdraw because I needed that laptop. Then I was contacted by Jasmine Jackson who advised me not to drop out and that she would help me. I emailed her back, on the same day and told her I would stay enrolled. She took the liberty of withdrawing me that day. I contacted my adviser, department heads, and registrar telling them I wanted to stay enrolled. They promised to have me back online and it took them a week to do it. While everyone was finished taking their finals, I had a 24 hour period to take mine. Now it shows different instructors that what I really had and does not show the proper scores.

The fall term rolls around and I was suppose to be sent textbooks before the third week. They sent my textbooks to the wrong address twice, leaving me with no books until the 5th week of the term.

In the meantime, I am asking about my stipends. No one in financial aid communicates with each other, because no one knew what was going on with my grants and loans. One person said they were waiting on the summer funds to come in and another person says they are waiting on the fall funds to come in and that I should have my check soon. After inquiring several times, they still deny receiving all the funds. But said they would send my check and I would only get $354.00, not quite $1668.00 that I signed the loan for. At this time I also notice that they are billing me for three classes instead of two, which means I am paying for classes that I did not take.

I have asked and asked and asked to be withdrawn and the money refunded and still to this day have not been withdrawn. I have all communications between the advisers, financial aid and department heads to prove my case. They are going to charge me and keep me enrolled to keep the remaining funds and make it look like I am the one at fault. I have copies of all grades, instructors, loan papers, grants, and how much my tuition was suppose to be.

It is the most unprofessional, disorganized, uncommunicative educational facility I have ever dealt with and I do not recommend you waste your time and money. It is not worth the headaches you have to go through to get an education from them. Not to mention the curriculum is a joke. You pay more money for less of an education.

I want to be withdrawn immediately and my funds sent to me immediately!!

This report was posted on Ripoff Report on 11/16/2011 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/virginia-college-online/internet/virginia-college-online-virginia-college-financial-aid-textbooks-and-classes-internet-in-798622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now