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Report: #1140649

Complaint Review: VISA GIFT CARD - Internet

  • Submitted:
  • Updated:
  • Reported By: MPJ7008 — Pasadena California
  • Author Not Confirmed What's this?
  • Why?
  • VISA GIFT CARD Internet USA

VISA GIFT CARD issued by U.S. Bank National Association Bogus gift card scam Does not say on the back of the card Internet

*General Comment: yes...

*Consumer Comment: You're mad you didn't shop for a cheaper fax?

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I went to Ralph's Grocery on March 16,2014 to purchase a Visa Gift card for my Son's birthday. I paid $100.00 and I saw the clerk activate the card. On March 22nd, my Son's birthday I gave my Son the card. He then went to two merchants to use the card and the card was declined. I then took the card and gave him a $100.00 bill. On March 28. 2014 I then called the number on the back of the card 866-952-5653 as instructed(The numbers are so small you need a magnifying glass to read them). After jumping through so many hoops I finally got through. I told them my card was declined. I was given a Fax number (414-341-7600) and told to Fax them a copy of the card along with proof of purchase and the card would be activated. 

On March 31,2014 I faxed (a)copies of the card(front & back)along with my (b)receipt from Ralph's Grocery and (c) a letter and my phone number. As of April 21, 2014 I have heard from the Visa Gift card issuer. So, I called just as I did on march 28th. I was asked if I'd faxed the information to the number that was given to me on the 28th. I told them yes and that I had verification that the fax was received. I was told to send the fax again! Which will be another $6.00.

This report was posted on Ripoff Report on 04/22/2014 01:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/visa-gift-card/internet/visa-gift-card-issued-by-us-bank-national-association-bogus-gift-card-scam-does-not-say-1140649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 General Comment

yes...

AUTHOR: Esperanza_High_school_student - (USA)

POSTED: Tuesday, September 29, 2015

I am a 10th grader still in school. so not long ago My father took me to Ralphs and I asked him to buy a card and he said yes. So he gave me a 100.00 (plus the stupid tax of $5.95) this was on september 26, 2015. I got home and everything looked fine. I then ordered some things online and everything seemed to be working. (Amazon) Well... now it's been 3 days since i've been trying to fix the whole mess they put me into. So my friend and i decided to call them up and we got help but they gave us a number (414)341-7600 to fax them things but we don't know what to do? Can anyone help? :( 

-Confused and a tad bit angered teenager. 

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#1 Consumer Comment

You're mad you didn't shop for a cheaper fax?

AUTHOR: lkm22 - ()

POSTED: Wednesday, February 04, 2015

I'm sorry, but as a consumer researching this information and having this happen to me twice, both at the hands of Ralphs. I would say that complaining you spent $6.00 for the fax is ridiculous, why didn't you look elsewhere to find a cheaper fax? I've used them twice with this method and although it's been frustrating, it's been very easy. Moreover, they're remedying a wrong that Ralphs obviously did. Your complaint should be against Ralphs for starting this mess. I know what triggers this error. If you're paying for this gift card with a debit card, make sure you swipe after they verify your id and ok the transaction on their computer. Once they verify it, pay for your card. I don't know why this is, but I purchase a lot of these every month as gifts and noticed this.

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