• Report: #886984
Complaint Review:


  • Submitted: Wed, May 23, 2012
  • Updated: Thu, October 11, 2012

  • Reported By: AC — Oswego Illinois United States of America
Internet, Illinois United States of America

Visalus Body by Vi Expensive Weight Loss Scam Internet, Illinois

*Consumer Comment: The reported scam is collapsing

*Consumer Comment: No BBB Rating for ViSalus

*Consumer Comment: Yotch27 rebuttal

*General Comment: Has Amway written all over it

*UPDATE Employee: This doesn't make it a scam....

*Consumer Comment: Not everything works for everyone, doesn't make it a scam.

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Visalus/Body By Vi claims to sell weight loss and nutrition shakes. I actually gained weight while on them and following their directions.  Others "claimed" to have lost weight through Visalus products when in fact, some of the people marketing these products are simply adding an exercise program to their routine.  And, yes, you can lose weight with exercise.  These expensive shakes aren't necessarily what's doing it. 

This is simply another network marketing plan.  The more people who invest more time and more money into it, the more money the people who have been in it longer make.  Just like Amway, etc.  Luckily, it will soon be a business of the past just like all those others that all these network marketers have tried, made money, then failed.... they will try another one soon again I'm sure! 

This report was posted on Ripoff Report on 05/23/2012 11:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/visalus/internet-illinois-/visalus-body-by-vi-expensive-weight-loss-scam-internet-illinois-886984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

The reported scam is collapsing

AUTHOR: M Sessions - (USA)

The ViSalus Scam Continues To Collapse


ViSalus which is facing a multimillion-dollar RICO class action lawsuit which alleges that the multi-level marketing company aggressively recruited people to fuel a massive pyramid scheme, plans to lay off much of its local staff on March 5, 2016 in Troy Michigan.

Started in 2005, ViSalus sells nutritional shakes and supplements through multi-level marketing. They had $623 million in sales and $69 million in profit in 2012. They then experienced a giant pop and drop and the company’s sales fell 44% in 2013 to $351 million.  They no longer report sales figures. – Source Freep.com

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#2 Consumer Comment

No BBB Rating for ViSalus

AUTHOR: M Sessions - (USA)

Please provide the source of your link to the reported A+ BBB rating.

BBB clearly states when searching for ViSalus that they have not accredited (rated) the company.

IE: ViSalus has no A+ or AAA rating or anyother rating from the BBB.... because:

This Business (ViSalus) Is Not BBB Accredited

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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#3 Consumer Comment

Yotch27 rebuttal


Mr Yotch27,

I followed your link to the BBB profile for Visalus. I don't think an A+ rating is really that bad, maybe in your world but not where I come from.

As to the definition of a pyramid scheme: that definition is incomplete because it does not clarify what is considered "fraudulent". A pyramid scheme is considered fraudulent IF there is no legitimate product or service transferred for the monetary participation in the system. In the case of Visalus, they use a multilevel marketing model that has been in use for more than 2000 years. I think a guy named Jesus Christ started using it pretty effectively back then.

If there was anything fraudulent about that model then we should bring people like Donald Trump and Warren Buffett under charges for having holdings in companies that have such sales and distribution models. Both gentlemen mentioned above have publicly stated that they think multi-level marketing of products is the most economical and beneficial way of getting product to consumers and will be employed much more widely in the very near future.

As a customer of Visalus, you do not have to participate in the multi-level aspect of the company at all; just buy the product or don't buy the product. The multi-level model does not affect you at all since you are not getting paid as a customer (unless you consider getting your product for free as being paid,and even then I don't think you are being swindled in that transaction).

I must admit that I am biased towards Visalus because I am now promoting their Challenge. That is because after using their product they way they recommended, I lost 30 lbs in 60 days and am no longer consider pre-diabetic. I have customers who have lost 60 and 70 lbs and have been taken off their high blood pressure meds and cholesterol meds. When you feed the body correctly it will begin doing its job correctly and some pretty amazing things will happen.

I am sure there are other products out there that will do similar things, but they just aren't doing as good a job of getting their name out there. The proof is in the pudding... or the shake.

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#4 General Comment

Has Amway written all over it

AUTHOR: yotch27 - (United States of America)

This is a pyramid scheme. Look up the definition Ms Amy Sol and tell me how it differs??? The BBB also doesn't rate this company at all. If you're going to defend this trash, at least come up with a valid facts instead of making up your own. Visalus is nothing more than a protein shake. You can get the same vitamins, protein, etc from just eating right and lose the same weight by adding some exercise. This company has scam written all over it. Your rebuttal Ms Sol makes it sound even worse.



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#5 UPDATE Employee

This doesn't make it a scam....

AUTHOR: Amy Sol - (United States of America)

About Your Comment on Visalus   (www.ChallengeByVi.com )

Hey, I am so sorry you have had no results with the program.  I don't think there is any one product out there guaranteed to work 100% of the time for 100% of the people.  Gaining weight doesn't seem very realistic though, unless you are not following the plan properly which includes making sure you eat the right amount of food too.  Not eating enough, can cause weight gain in any program.  

I personally lost 30 lbs in my first 90 day challenge, my husband and mother lost more than that.  It's been a great blessing, an easy to follow program, and the weight stays off afterwards, unlike almost everything else I've ever tried.  You also mention they are expensive, at about $1.85 per shake, you can't even get a meal at the grocery store for that price, let alone a drive through...VERY affordable plan.

Fortunately for these rare situations like you are saying you experienced, Visalus offers a 100% money back guarantee.   They are very confident and so proud of their product, that's a pretty darn good guarantee to put out there.  I've got hundreds of customers (I am a promoter with the company) and no one as ever taken advantage of that guarantee as of yet, but it's nice to know it's there just in case things are not working out.  This certainly shows the company is reputable, and stands behind their product as well as supports their customers.  To me, that would seem like the opposite of a scam.

Anyone who needs to take advantage of this guarantee, just call the rep who enrolled you. They will help you get everything taken care of. I wish you the best of luck, I hope all was resolved for you.

Very happy promoter and customer,
Amy Sol
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#6 Consumer Comment

Not everything works for everyone, doesn't make it a scam.

AUTHOR: gaterhawk - (United States of America)

You are right, exercise does lead to weight loss. That is unless the person exercising continues to eat poorly. While the cardio will still benefit your respiratory and circulatory systems greatly, the weight may not come off. 

My wife is a fitness instructor and teaches class five times a week, after losing roughly 50 pounds she hit a plateau and stayed at the same weight for over a year. We had changed most of our routine but we were still falling into bad eating habits. Then we found out about visalus from a friend and signed up for the 90 day challenge.

Within the first two weeks, my wife lost ten lbs and while I am already at my goal weight and using the shake for maintenance and toning, I have noticed an increase in energy and stamina when working out.

It is unfortunate that you didn't get the results you were looking for, and I'm sure very frustrating as well. Perhaps there are underlying physical or medical conditions that are preventing you from losing weight. Either way, not every product is right for every person, but it has given us immediate results.
I am a believer and I know that Visalus is not a scam. 

P.S. every company has someone at the top and someone at the bottom and the higher up makes more money!
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