Report: #320602

Complaint Review: Viscom Technology Group(ShopNBC)

  • Submitted: Mon, March 24, 2008
  • Updated: Wed, July 23, 2008
  • Reported By: Richmond California
  • Viscom Technology Group(ShopNBC)
    Viscom Technology Group, Inc 4046 Peavey Road Chaska MN 55318 (Shop NBC 6740 Shady Oak Road, Eden Praire, MN 55344
    Chaska (Viscom) Eden Praire (Shopnbc), Minnesota

Viscom Technology Group(ShopNBC) How possible; identical PC failure errors; two different PC's; one in a billion possiblity Chaska, MN (Viscom) Eden Praire, MN (Shopnbc)Chaska (Viscom) Eden Praire (Shopnbc) Minnesota

*Consumer Comment: You are SOL

Show customers why they should trust your business over your competitors...

I purchased two (2) V34002 - V2 Premier 19" LCD Computer Packages w/$50 Rebate & 1 Portable DVD Player on May 17, 2005.

These units were purchased from a ShopNBC Television product offering.

My complaint is; Two system should not fail with the identical failure error; one in a billion occurance. My system fail with the same error within 21 days of each other.

The initial system (I call Robert Office) failed with the following error message:
Windows could not start because the following file is missing or corrupt:
\system32\ntoskrnl.exe...Please re-install a copy of the above file.

I took the "Robert Office" system to the Geek Squad at BestBuy to get it repaired and I had to purchase a motherboard & memory. I am not ready to expend more funds to repair the other unit which failed with the same error as the inital unit.

I have tried to contact Viscom for asistance but I seem to be getting the telephone tag routine(for service push #, ect.,)

Richmond, California
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#1 Consumer Comment

You are SOL

AUTHOR: Greg - (U.S.A.)

Viscom is out of business. You are SOL. Buy a new computer.
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