ED Magedson – Founder
VistaPrint, VISTAPRINT, Vistaprint Usa, Vistaprint.comInternet United States of America
I ordered business cards for my business through Vistaprint. I thought I got a pretty decent deal. I even got a free business card holder and some magnets. Everything arrived, not only on time but early.
My issue is, they charged me not ONCE but TWICE for some stupid membership for $14.95. I believe they charge this stuff to you in hopes that it is going to slip by the customer and they are going to pay it, having not noticed it. In addition, I even emailed them immediately after I made the order to confirm that I wasn't going to be charged for anything else. I never got a return email from a customer service representative other than more advertisments.
Honestly, the product wasn't too bad. I might have considered ordering from them again but they ruined my repeat business. The checking account I ordered them from is a small account where I keep no more than $50-$100 in and I could have very easily have overdrafted on the account. Fortunately, I didn't.
When I place an order, whether it be on the internet or an infomercial, I expect to get what I ordered; nothing more, nothing less.
This report was posted on Ripoff Report on 11/10/2009 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vistaprint-vistaprint-vistaprint-usa-vistaprintcom/internet/vistaprint-vistaprint-vistaprint-usa-vistaprintcom-they-make-business-cards-internet-521963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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