VISTAPRINT ID Thieves and Fraudsters Encouraged by Lexington Massachusetts

My credit card was fraudulently used to pay for two transactions with VISTAPRINT, two of eight such transactions. I called other vendors to complain that I had nothing to do with the transactions. VISTAPRINT was the only vendor that refused to cancel the fraudulent transactions. Others were sympathetic, and they promptly cancelled the transactions and promised reimbursement of my stolen money, but not so with VISTAPRINT.

The company required me to provide my customer account number even though I had explained I had nothing to do with the transactions. I inquired if my credit card number and other personal details would suffice but VISTAPRINT rep insisted that she could not assist me unless I provided an account number. The transactions in question took place less than 24 hours ago and VISTAPRINT cannot trace the buyer without a customer account number. The company appears more interested in selling its goods than stopping criminal activity. I am convinced - without a doubt - that VISTAPRINT makes it a sync for identity thieves and fraudsters to do business with the company without facing any consequences for their unlawful conduct.

Anyone who cares about not compromising his/her credit card should avoid VISTAPRINT. The company's reluctance or refusal to deter fraudulent transactions speaks much about its commitment to ethics and legality.

Name withheld
Burtonsville, Maryland
U.S.A.