Report: #1402047

Complaint Review: Vita-Fit

  • Submitted: Sun, September 24, 2017
  • Updated: Sun, September 24, 2017
  • Reported By: Cammie — Phoenix Arizona USA
  • Vita-Fit

    , California
    USA

Vita-Fit Garcinia 100% satisfaction guarantee not honored. Huntington Beach California

Show customers why they should trust your business over your competitors...

 I ordered what I thought was a free trial of their product. However, in the small print which I failed to see or read it was stated that after 14 days I would be charged and signed up for a monthly subscription plan. When my bank account was charged $89.99 I immediately called my bank to dispute this. Upon finding out that this was a monthly recurring subscription that I had signed up for I immediately called the company. I was told that this was in the FinePrint, and when I had clicked on the agreement that I was 18 years or older I had signed up for a monthly subscription. I spoke with the representative and told them I had no knowledge of this and I had not seen it in the fine print. It was definitely my error for not checking better. I acknowledge this to the person I spoke with. I ask for a refund to my account as I did not want this. They say they give a 100% guarantee on their product. [continued below]....

..... I find this to be not true. I told them their advertising practices were very deceptive . And it if it was a trial and a sign-up to a monthly subscription that should've been openly stated and not in the fine print. I am definitely not happy with this company at all could not get my issue resolved and money refunded. What recourse do I have? Any help or advice you can give me would be greatly appreciated. Thank you so much.

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This report was posted on Ripoff Report on 09/24/2017 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vita-fit/california/vita-fit-garcinia-100-satisfaction-guarantee-not-honored-huntington-beach-california-1402047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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