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Report: #1256046

Complaint Review: Vitacost - Internet

  • Submitted:
  • Updated:
  • Reported By: catdetector — Athens Georgia USA
  • Author Not Confirmed What's this?
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  • Vitacost Internet USA

Vitacost Vitacost selling diluted products with misleading label info Internet

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Vitacost is selling nutritional supplements (at least the deglycyrrhizinated licorice root capsules, SKU # 844197016860, so far, that I know of) that are diluted compared to the concentration sold in the past, and the labelled milligrams have not been updated to reflect this change.  The capsules are several shades lighter than they used to be, the contents taste like mostly rice flour, instead of the licorice root that they are supposed to contain, and the bottle labels are still being printed with 750mg as the amount of active ingredient.  My stomach ulcers returned after a month of using the new diluted lot.  Until Vitacost stops diluting products and using false labeling, I will no longer be purchasing any other Vitacost products either.

Image: dropbox.com/s/v2g1f5qeg2lo0of/2015-09-19%2011.46.17.jpg?dl=0

Left: original concentration

Right: diluted capsule, but same milligrams on label

This report was posted on Ripoff Report on 09/20/2015 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vitacost/internet/vitacost-vitacost-selling-diluted-products-with-misleading-label-info-internet-1256046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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