• Report: #251265
Complaint Review:

Vitacost.com, Shopping Essentials

  • Submitted: Wed, May 30, 2007
  • Updated: Wed, May 30, 2007

  • Reported By:Los Angeles California
Vitacost.com, Shopping Essentials
2055 High Ridge Rd Boynton, Florida U.S.A.

Vitacost.com, Shopping Essentials scammed me thru discount coupon offer during check out on Vitacost.com website Boynton Florida

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A few days ago, I noticed a $14.95 charge on my bank account that I could not identify. After several phone calls, I was told that I must have clicked on an offer for a $10 discount coupon during checkout on Vitacost.com's website (I have purchased vitamins at this website several times). I was also told that if I had read the fine print, I would have seen that I was subscribing to "Shopping Essentials" for a charge of $14.95 per month!

I rechecked my bank statements and found 2 more charges for $14.95 going back to March 20th. Shopping Essentials said they would credit back the charges.

I called Vitacost.com and was told that they had "simply sold ad space" to Shopping Essentials. If this were true, then how did Shopping Essentials get my credit card information??? I did not fill out a charge form for Shopping Essentials. The truth is that Vitacost.com sold me and my credit card information to Shopping Essentials! The deception came in the form of a $10 discount coupon offered during the final check out process in Vitacost.com's website. Vitcost.com is obviously profiting from this scam and is equally guiltly. And if Vitacost would do this to a customer purchasing vitamins, then what else would they do? Perhaps their vitamins are a scam as well?

Los Angeles, California

This report was posted on Ripoff Report on 05/30/2007 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vitacostcom-shopping-essentials/boynton-florida-33426/vitacostcom-shopping-essentials-scammed-me-thru-discount-coupon-offer-during-check-out-o-251265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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