• Report: #42285
Complaint Review:


  • Submitted: Tue, January 21, 2003
  • Updated: Tue, January 21, 2003

  • Reported By:Irving Texas
7420 Clairmont Mesa Blvd, #103-156 San Diego, California U.S.A.

Vitafree Charged my credit card for items never received never credited for items when returned San Diego California

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I ordered Diet ZX, the Ab-Trainer and Vitafree Vitamins from this company in August 2001. They said the order would arrive in 6 weeks. My Card was charged for the full amount in August at the time of order - not at the time of shipment. In October, when I had not received anything, I e-mailed the customer service. I received no response.

Finally, in December, I received my vitamins and Diet-ZX, but no ab-trainer. When I figured out the the Diet ZX was a scam product, I returned it as instructed for a full refund.

It has been over 1 1/2 years and still no ab-trainer and still no refund to my credit card. They took $187 from me and I got nothing.

The customer service for this company is an absolute joke. They promise all kinds of solutions, but nothing ever happens; and then, after a few e-mails - they start deleting them without reading and never respond to your issues

Irving, Texas

This report was posted on Ripoff Report on 01/21/2003 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vitafree/san-diego-california-92111/vitafree-charged-my-credit-card-for-items-never-received-never-credited-for-items-when-ret-42285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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