• Report: #977185
Complaint Review:


  • Submitted: Mon, December 03, 2012
  • Updated: Mon, December 03, 2012

  • Reported By: paul — cuba New Mexico United States of America
3990 New Court Road Internet United States of America

Vitaglo.com Discount Natural Foods BAIT & SWITCH SCAM Seller drops "free shipping" if order too heavy Syracuse, Internet

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Here's the report to BBB.  I wouldve ignored the scam, but the RUDE fone response ended years of business with them.

"Seller confirmed 4 transactions online on 9/16/2012 , yet fulfilled only 1. Seller emailed buyer stating one of the three unfulfilled orders had been cancelled; but failed to alert buyer to cancellation of the other two. Buyer contacted seller by phone. Seller stated ," that's stupid" after buyer explained all 4 orders were placed separately to expedite shipping per the online terms. Buyer stated, "i cant make a profit on shipping heavy items." Buyer asked seller 3 times why such items were offered on the website with free shipping. Seller increased speaking volume and stated twice, " are you fighting with me?" after 2 queries, then hung up on buyer after the third query."

This report was posted on Ripoff Report on 12/03/2012 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vitaglocom/internet/vitaglocom-discount-natural-foods-bait-switch-scam-seller-drops-free-shipping-if-ord-977185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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