ED Magedson – Founder
Vitaglo.comSyracuse, NY Internet United States of America
This is the email I sent today:
I placed this order on 10-17 asking that it be shipped to my work address. On 10-18 I was laid-off. I called that evening and spoke to Mike to ask that the order be redirected to my home, while I still have one. He was very brusque with me and assured me it would be no problem. The order also indicated I would recieve it within 10 days.
Today, 10-26, 8 days later, I recieved a robo-email telling me my order is being shipped--to my work address! I called, spoke to some man, probably Mike based on his atrocious telephone manner, tried to explain the situation. He interrupted me, then hung up on me!
I repeat, HE HUNG UP ON ME!
Furthermore, my credit card was charged for the order on 10-18. It is ILLEGAL to charge for merchansdise before it is shipped! If you think I'm going to do business with a company that treats it's customers like that, you are out of your f***ing minds. Cancel the order. Call UPS and have the package redirected. I am disputing the charges on my credit card and taking my business elsewhere.
And I will placing bad reveiws of your company on every internet site I can find.
Wish I had read checked the internet first.
This report was posted on Ripoff Report on 10/26/2010 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vitaglocom/internet/vitaglocom-do-not-do-business-with-this-company-internet-655417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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