Report: #999211

Complaint Review: VitaSprings

  • Submitted: Fri, January 18, 2013
  • Updated: Fri, January 18, 2013
  • Reported By: Cesarine — Tallassee Tennessee United States of America
  • VitaSprings
    2003 N. Tyler Ave.
    South El Monte CA, California
    United States of America

VitaSprings Deceptive! South El Monte , California

Show customers why they should trust your business over your competitors...

I found the product I wanted on Vitasprings.  Their website showed the product "in stock".  It's a hard to find this product so I called to make sure they had the item "in stock" and was assured they did have it so I placed the order.  It was suppose to ship in 4-7 days.  I wait 11 days and still didn't get the product so I called to see if it had been shipped and was told that the product was on "back order" so I ask them to cancel the order.  I don't believe they ever had it to begin with because it's hard to find this product.  After looking at reviews of the company from 3 different complaint sites I'm afraid they will charge my credit card anyways.  I called the company back a second time and insisted that they don't charge my card and to confirm that they cancel my order.  I will be watching to see if they charge me.  I will report them to the BBB if they do. 
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