Complaint Review: VIV 3lab Ltd - London Internet
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- Author Confirmed
- VIV 3lab Ltd Unit 6, 15-17 Caledonian Rd Internet United Kingdom
- Phone: 203-1309027
- Web:
- Category: Drug Manufacturers
Viv 3 Labs, Also Trading As Karn Tech Ltd ACAI BERRY & LIFE CLEANSE TABLETS: CREDIT CARD RIP-OFF & INFERIOR PRODUCTS London United Kingdom Internet
*UPDATE EX-employee responds: I know who they are and where they are living
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I decided to take advantage of the VIV 3 'so called' free trial offer with Acai Berry and Life Cleanse Detox tablets. The deal was that you only pay for postage and handling.
On the ad, it stated that shipment to Australia would be 3-5 days. My 'free' trial came after 14 days.
I took the tablets for two days, but had to stop. I had severe abdominal cramps, nausea and insomnia (when I read the label, one of the products contained some sort of caffeine product; hence the insomnia and so much for 'detoxing' the body)
When my statement came in, I saw that I had only been charged for P&H as stated, but then on the next months bill there was two more amounts from this company for the total of $287.34. I immediately put a block on my credit card.
I had problems contacting this company, but eventually had to ring the UK where I spoke to an arrogant, rude man, who obviously does not have a conscience. He told me that if I did not cancel my order within 15 days, then I would automatically be billed the full price of the tablets. Free trial?
I explained that I had only recently received the goods as I was in Australia. He said the 15 days starts from the first day you place the order and they did not make any allowances for postage to overseas countries. I asked him if he thought that this was fair policy, and his comment was 'No it's not fair, but that's the way it is!' and that I should have read their 'terms & conditions'
I am a 56 year old single woman who cannot let 'scammers' just take over half my weeks salary. I have put in a dispute with my bank, but it seems that the money has already been taken out of my account.
This company operates on 'deception' and I want to know why these 'crooks' are allowed to just take everyone's hard earned money, and no one even tries to stop them? Can't the government or the police step in?
Marilyn
Spotswood. Melbourne
Australia
This report was posted on Ripoff Report on 08/08/2009 08:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/viv-3lab-ltd/internet/viv-3-labs-also-trading-as-karn-tech-ltd-acai-berry-life-cleanse-tablets-credit-card-r-477770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
I know who they are and where they are living
AUTHOR: Ex-LB Staff - (Spain)
SUBMITTED: Tuesday, December 29, 2009
I am an ex Local Billing employee, the owners of www.acaiberryexclusive.com,
www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites with
these fake diet products (colon cleanser, acai berry, resveratrol). They are operating using various
companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid
the problems caused by the scam using Viv3Labs, they are using Trading Planet
Ltd for Europe and Information Tech Systems LTd for US. Also, they are using
PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies
opened to process credit cards for the porn industry (LB Pride Studios, LB
Envision Net Worldwide, etc.- all of them are Local Billing Companies LB
stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80 /bottle), which in any retail place cost less than 6 US$ per bottle.
This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic,
who, apart from this business contactcenter, legal-, is running more than
2.000 Porn Sites see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass)
and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to contact them through the information that appears on the site
registration of www.acaiberryexclusive.com. Now, they discovered this hole on
their ability to remain hidden and are registering the new sites using a
Marketing company located in the US:
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.08082389891
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+48 222 120 179
LB is for Local Billing.
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Hosting for Local Billing and for the pills sites is held in the
Netherlands, in a company called RedBee.
Also, they are using a company called Phytoscience, located in the same address
than viv3, to make the handling and the postal distribution of the products.
The manager of Phytoscience is called Chris Swanson and his email is
chris@phytoscience.co.uk.
Other addresses:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating
from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
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