Complaint Review: Vivalux
This company lists products on bidder sites and doesn't fully disclose terms & conditions. After which they sign you up for auto-renewal to ship further products charging you hundreds of dollars in extra costs even if you do not order more items. When speaking to customer service reps they are rude, refuse to allow you to speak with a supervisor to resolve your issue then they hang up on you. They refuse to authorize return of unwanted and unopened products that you did not order nor will they process refunds for unordered products! I am contacting the BBB to file complaint. I notice they got over 50-60 complaints on billing and charges with BBB already!!
This report was posted on Ripoff Report on 05/17/2016 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vivalux/internet/vivalux-1306065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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