Report: #1334761

Complaint Review: vivid seats - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, October 24, 2016
Updated: Mon, October 24, 2016
Reported By: ned staebler — Ann Arbor Michigan USA

Author Confirmed

Why?

vivid seats Internet USA

Phone:
Web: vividseats.com
Category: Ticket Sales

vivid seats deceptive business practice - huge hidden fees Chicago Illinois

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I bought two expensive tickets ($380 each) on Vivid Seats... I went through the checkout process and never saw tax etc... at some point I must have 'confirmed the purchase' because I got a receipt for $980... completely unitemized... I immediately called customer service and was told "sorry, there was a $180 service charge in the sidebar. you didn't see it? sorry. no we can't cancel it..." Three levels of customer service and they offered me $50 in store credit-LOLOL... that's not even a third of the service charge.... Needless to say I'm disputing with credit card and telling them on social... in the meantime, I'd avoid them and stick to reputable sites like Stubhub

This report was posted on Ripoff Report on 10/24/2016 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivid-seats/internet/vivid-seats-deceptive-business-practice-huge-hidden-fees-chicago-illinois-1334761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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