Report: #961483

Complaint Review: Vivint

  • Submitted: Mon, October 29, 2012
  • Updated: Wed, January 13, 2016
  • Reported By: BK — Albuquerque New Mexico United States of America
  • Vivint

    Internet
    United States of America

Vivint  Billing Errors - always customer's fault, Internet

 

Show customers why they should trust your business over your competitors...

 

Vivint has made numerous billing errors.

This is our most recent... Tech came to work on alarm.  I paid in full with check.  (Check was perfectly good).  Vivint decides the tech is taking too long so they bill my credit card -- oh, yea, when they do this they label it a delinquent account.

The equipment is not up to par either.  We have had close to 10 equipment malfunctions resulting in notices from the city and fines.  We never had this problem with our other company.  I so regret going with Vivint. 

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This report was posted on Ripoff Report on 10/29/2012 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vivint/internet/vivintnbsp-billing-errors-always-customers-fault-internetnbsp-961483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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