Complaint Review: Vivint - Irving Texas
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- Author Not Confirmed
- Vivint 4931 North 300 West Provo, UT 84604 Irving, Texas United States of America
- Phone: 801.377.9111
- Web: vivint.com
- Category: Home Security
VIVINT APX The vivint company sign me up for another 36 month with out nitifiying me they say it was on the contract for an outomatic renew Irving , Texas
*Consumer Comment: Same thing
*Consumer Comment: Fogettaboutit!
*Consumer Suggestion: Didn't sign up for a contract extension??
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Vivint alarm company has sign me up for another 36 month contract because they stated that is in the contract and I sign it I told them that I sign the contract because they installed the system the first 36 month but not the second time.They did not get my approval and I did not authorize it in any shape or form, my contract ended in June and I gave them a call in July 5th,2011 because I did remember when my contract was over and it turn out to be in June 2011 and I was practically 1 day late cause of the holidays to late to cancel the contract and they automatically reinstated my contract.
They said they cannot cancel because I owe them around 500 dollars for the upcoming 36 month that I did not sign for.
Why can I not cancel after fulfilling my 36 month term?why do they need another contract?
This report was posted on Ripoff Report on 07/05/2011 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vivint/irving-texas-75060/vivint-apx-the-vivint-company-sign-me-up-for-another-36-month-with-out-nitifiying-me-the-749352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Same thing
AUTHOR: Gbug12001 - (United States of America)
SUBMITTED: Wednesday, July 06, 2011
The same thing happened to me. However I was able to cancle. In the part where it says it will auto renew for 1 year it says that the company will notify me in writing before the renewal date. They did not do this so I cancled. Make sure you read your contract to see if this one was used for you. You might have a out.
#2 Consumer Comment
Fogettaboutit!
AUTHOR: mr rik - (USA)
SUBMITTED: Tuesday, July 05, 2011
Don't pay em squat. These are the only thieves you need worry about.
#1 Consumer Suggestion
Didn't sign up for a contract extension??
AUTHOR: Ken - (USA)
SUBMITTED: Tuesday, July 05, 2011
Sigh, another one who signs a contract without reading it.
My contract says "...will continue from year to year after the intial period and any subsequent period unless notice of cancellation given IN WRITING, no later than 30 days before the end of such contract.
Mine doesn't say anything about 3 additional years, just one year at a time.
I know it's a stretch at this late date, but if you didn't already throw the contract away, maybe it's time to read it.
Where's the ripoff?
My contract also says in LARGE BOLD TYPE: "Do not sign this contract unless you have read it....."
Enjoy your alarm system.
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