Report: #1380396

Complaint Review: Vivint

  • Submitted: Wed, June 21, 2017
  • Updated: Wed, June 21, 2017
  • Reported By: Adam Khan — Fort Worth Texas USA
  • Vivint


Vivint Left my Alarm System wires disconnected, Shorted my Doorbell and Laughed as they left Nationwide

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Almost a year ago, I had Vivint install a security system with video camera monitoring. After a couple of days I called them to have the system removed because it was causing interference & causing my internet not to work. The Vivint Technicians came, removed their equipment and left the junction box wires disconnected. When I asked them to reconnect the wires as before they installed their system, he said the don't do that. He also chipped of the corner of my brick & shorted my Doorbell wires as he was removing the doorbell camera then laughed as he saw a huge spark. They left huge holes in my wall where the Video Screen/ Keypad was mounted. After talking to Vivint Sales about this issue, they didn't seem to care about Customer Service and any damages or inconvenience they caused. I had a working Alarm System before having Vivint install their system and now I don't have any working Alarm System. Their Technicians Attitude was very Unprofessional and I just want to warn everyone of their Horrible Customer Service.

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This report was posted on Ripoff Report on 06/21/2017 01:24 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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