Report: #1393170

Complaint Review: Vivint

  • Submitted: Wed, August 16, 2017
  • Updated: Wed, August 16, 2017
  • Reported By: Dawn — Mobile Alabama USA
  • Vivint

    Provo, Utah
    USA

Vivint Vivint Home Security Worst Customer Service Ever-Can't get out of your Contract Provo Utah

Show customers why they should trust your business over your competitors...

Worst customer service ever?  Never deal with this company, they won't let you out of your contract.  I had to sign for 6 years and had problems from day one with faulty inept installation technicians, false alarms, faulty products and ridiculous hold times when you have to call the customer service center.  I fussed and fussed and they do not care.

Tried to get out of the contract after complaining and complaining and still have over a year to pay them on my 6 year contract.  Speaking to managers and Supervisors does not help, they do not care.  They do not listen to "recordings to ensure quality". 

I will tell everyone about this company and would never recommend them.  They are a total scam and ripoff to not let you out of your contract when you have problem after problem because of their company and technicians.  I hate that I have over a year to keep paying these bastards!!!!  Do not deal with this expensive ripoff company, get a wireless system for less than half of what I pay now.  They are horrible.

 

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This report was posted on Ripoff Report on 08/16/2017 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vivint/provo-utah/vivint-vivint-home-security-worst-customer-service-ever-cant-get-out-of-your-contract-pr-1393170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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