• Report: #997040
Complaint Review:


  • Submitted: Tue, January 15, 2013
  • Updated: Tue, January 15, 2013

  • Reported By: yomall — ESSEX United Kingdom
Internet United States of America


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I contacted Vivitar/Sakar for the repair and/or trading in of my DVR 410 Vivitar digital camera which I had earlier got from them by trading in my DVR 310. To my suprise the company said I should take it to where I bought it even after informing them that I got it directly from them on payment of additional 60 or so and as such there is no shop I could take it to. I sent another mail with a repairer's mail to me that the camera has manufacturer's defect and I should send it to the manufacturer. One Mr Adam replied me by saying that if I could send my camera to them the company would replace it with another Camera which is DVR990HD. I accepted the offer of DVR 990HD and sent my camera to them as directed. But to my suprise and chagrin, I was sent DVR 410ve which is more like a toy to mine. Mine on Amazon site was 54 for used one why the one sent to me was 18! The camera I sent to them also used rechargeable lithium battery while the one they sent uses ordinary battery.  This apart from being a serious breach of contract it amounts to serious corporate irresponsibility. A blatant rip off!

This report was posted on Ripoff Report on 01/15/2013 04:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vivitar-camera-company/internet/vivitar-camera-company-sakar-corporate-rip-off-internet-997040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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