• Report: #1149868
Complaint Review:


  • Submitted: Tue, May 27, 2014
  • Updated: Tue, May 27, 2014

  • Reported By: Avepet — Paxinos Pennsylvania
Nationwide USA


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     On January 15, 2014 I bougt a new Vizio television.  On May 16, 2014 I came home from work and turned on my TV.  The picture had lines going through it horizontally and vertically 2/3rds the way up the screen.  I called Vizio who told me to take picutres of the TV and send them to an email address they provided.  I did this and appoximately an hour later I got a return call stating that it was a "panel issue" and they would be replacing my TV and I should expect it to be delivered in 5 to 7 business days.  A few days later I received  a message on my answering machine stating they took another look at the pictures I sent and decided that the TV "must have been dropped" and they would not be covering the damage.  I tell you, I bought this television, brought it home, put it on the stand and that's where it remained, untouched for 4 months before I came home that day and turned it on. 

     PLEASE do NOT waste your money purchasing a VIZIO product!  Companies who don't stand behind their products are not worth your hard earned dollars.  Now I'm out money and a TV.  What would have cost VIZIO to replace the TV and keep a happy customer? 



This report was posted on Ripoff Report on 05/27/2014 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vizio/nationwide/vizio-flused-my-money-down-the-toilet-nationwide-1149868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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