Complaint Review: vmc satellite and good ol dish network
- vmc satellite and good ol dish network
p.o. box 7203
- Phone: 800-333-3474
- Category: Satellite Companies
vmc satellite & good ol dish network rip-off misleading dont care out for money nationwide
man I dont know were to start. I have been dealing with dish for a year now trying to resolve these issues. we were moving, I called them and told them. I was moving to a apartment and to send me a final bill to fullfill my contract of one year. They said they would right, got nothing from them. so I call them a few months later. of course they have no record of me calling. I talked to this guy for about a hour and finally I said I just want to be done with you poeple, what do I have to do.
He said I need to pay $229.00 dollars. and that would fufill my contract, and I would be done with them. I told him that I made a $50 payment by mail. he told me they would send me a refund."liars" I also talked to this guys supervisor. vmc satelite told me when I sighned up that after a year the equipment was mine to keep.
"liars" I aked them on the phone that is dish, that if I paid this money that I would be done with them, and I would have to send the equipment back. they both said no I wouldnt,"liars" that I would be fulling my contract, and everything was taken care of."liars" not that I could care a less about the equipment.
It is the point I was lied to and manipulated into thinking I was getting FREE RECEIVERS AND INSTALATION, Ya right. Okay so no refund ever came. so again I called customer service. They we dont Know what you are talking about and there is no record of you talking to us.
"pissed at this time" I ranted and raved for a hour and they transfered me to another person and on and on, but they could care a less. they wanted there equipment back, now im frustrated, I feel like I have talking to a 5 year old on the phone. I told them the situation for the 400 time, sir we dont care.
Finally im like ship me the boxes I tont plan on EVER getting dish again. She said when we get the equipment back we will refund you $50 dollars, after reading all these complaints im scared to send the equipment back. That they will say they never got it. and charge me another $400 dollars I have already payed them hundreds of dollars.
Im a manager for a majer retail chain. and im wondering how a buisness with such poor customer service is still in buisness. Are company takes customer complaints very seriously. I just want this nightmare to end.
This report was posted on Ripoff Report on 01/22/2003 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vmc-satellite-and-good-ol-dish-network/pasadena-california-91109/vmc-satellite-good-ol-dish-network-rip-off-misleading-dont-care-out-for-money-nationwide-42473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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